Welcome to SS Services (“we,” “us,” “our”).
These Terms and Conditions govern your access and use of our website https://24x7customerserviceindia.in (“Website”) and the services we provide related to home appliances repair. By accessing or using our Website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Website or services.
1. Definitions “Services” refer to home appliances repair services provided by SS Services. “User” or “You” means any person who accesses or uses our Website or Services.
2. Eligibility By using our Website or Services, you represent that you are:
At least 18 years old or have parental consent to use our Services. Legally capable of entering into a binding agreement.
3. Scope of Services We provide repair and maintenance services for home appliances. While we strive to provide high-quality service, all repairs are subject to:
The availability of necessary parts and equipment.
Accurate information provided by the customer regarding appliance issues.
4. Appointments and Service Requests
Booking: Service requests can be made through our Website or contact number.
Confirmation: Appointments will be confirmed via email or phone.
Rescheduling: Users must notify us at least [Insert Timeframe] hours in advance for rescheduling or cancellations.
5. Pricing and Payment
Service Charges: All service charges will be communicated prior to the service appointment.
Payment Methods: We accept [cash/online payments/cards]. Payments must be completed upon service completion.
Additional Costs: Any additional costs (e.g., parts replacement) will be discussed with the user before proceeding.
6. User Obligations
By using our Services, you agree to:
Provide accurate and complete information regarding the appliance issue.
Allow our technicians reasonable access to your premises for repairs.
Take responsibility for securing pets and valuable items during the service.
7. Limitations of Liability
No Guarantees: While we aim to fix all reported issues, not all problems may be resolvable due to appliance conditions or other factors.
Damage Disclaimer: We are not liable for any pre-existing damage or issues unrelated to our services.
Third-Party Products: We are not responsible for the quality or functionality of parts supplied by third-party manufacturers.
8. Intellectual Property
All content on this Website, including text, graphics, logos, and images, is the property of SS Services and is protected by intellectual property laws.
Users may not reproduce, distribute, or use our content without prior written consent.
9. Prohibited Activities
Users are prohibited from:
Misusing the Website or Services.
Using the Website for unlawful purposes.
Attempting to interfere with the functionality or security of the Website.
10. Privacy
Our handling of user data is governed by our Privacy Policy, which can be found here. By using our Website, you agree to our data collection and usage practices as outlined in the Privacy Policy.
11. Termination
We reserve the right to terminate or suspend access to our Website or Services without notice for any breach of these Terms and Conditions.
12. Disclaimer of Warranties
Our Website and Services are provided "as is" and "as available," without any warranties, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.
13. Governing Law
These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Insert Location].
14. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. Continued use of our Website or Services constitutes your acceptance of the revised terms.